SHIPPING POLICY
At Minimal Basics, we are committed to delivering your order as quickly and efficiently as possible. We offer multiple shipping options to ensure a convenient shopping experience for all of our customers.
Shipping Options
We currently offer the following shipping methods:
Standard Shipping
- Reliable and cost-effective delivery option.
- Estimated delivery times will be displayed at checkout.
- Includes full tracking information so you can monitor your order every step of the way.
Express Shipping
- Faster delivery for customers who need their order sooner.
- Estimated delivery times will be displayed at checkout.
- Includes full tracking information for real-time shipment updates.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. During periods of high demand, processing times may be slightly extended. Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Order Tracking
All orders shipped by Minimal Basics include tracking information, regardless of the shipping method selected. Once your order has been dispatched, you will receive a tracking number via email, allowing you to follow your package from shipment to delivery.
Shipping Delays
While we strive to meet all estimated delivery times, shipping delays may occasionally occur due to factors beyond our control, including weather conditions, carrier delays, customs processing, holidays, or other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Minimal Basics is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding shipping, delivery times, or tracking information, please contact our customer support team. We are always happy to assist you.