At Minimal Basics, we understand that plans can change after placing an order. We are committed to providing a smooth and transparent shopping experience for all of our customers. Please review our cancellation policy below.

Order Cancellation by Customer

Customers may request to cancel their order within 24 hours of placing the order. To be eligible for cancellation and a full refund, you must contact our customer support team within this 24-hour period through our contact form or customer support email.

Once an order has been processed, packed, or shipped, cancellation requests may no longer be possible. In such cases, customers may need to follow our Return & Refund Policy after receiving their order.

Order Cancellation by Minimal Basics

Minimal Basics reserves the right to cancel any order at our discretion if we are unable to fulfill the order due to circumstances including, but not limited to:

• Product unavailability or inventory issues
• Payment verification concerns
• Suspected fraudulent activity
• Incorrect pricing or product information errors
• Shipping restrictions or delivery limitations

If an order is canceled by Minimal Basics, customers will be notified promptly, and any payments received will be refunded to the original payment method.

Refunds for Cancelled Orders

Approved cancellations submitted within the 24-hour cancellation window will receive a full refund to the original payment method used during checkout.

Please note that refund processing times may vary depending on your financial institution or payment provider. Once a refund has been issued, customers will receive confirmation via email.

Need Assistance?

Our goal is to provide exceptional customer service and ensure every customer has a positive experience with Minimal Basics. If you have any questions regarding your order or this Cancellation Policy, please contact our support team, and we will be happy to assist you.